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Go to the shop#Frequently asked questions
If you have other burning questions we weren’t able to address here, feel free to contact us.
IS MEZ BEAUTY CRUELTY-FREE?
MEZ Beauty products or ingredients are not tested on animals.
WHAT IS THE PROCESSING TIME?
Processing time is 3-5 buisness days
HOW WILL MY ORDER BE SHIPPED?
Shipping services will be via UPS, FedEx, DHL and USPS.
DOES MEZBEAUTY SHIP INTERNATIONALLY?
We ship internationally to countries the US is eligible to ship to.
MezBeauty is not responsible for any fees charged by your country.
WHAT IS THE ESTIMATED DELIVERY TIME?
USPS orders
Priority Mail: 1-3 business days
Priority Express Mail: 1-3 business days
First Class Mail: 7-14 business days
DHL
5-10 business days
UPS GROUND
5-7 business days
UPS AIR
2 business days
FEDEX 2 day air
1-2 business days
FEDEX Priority
3 business days
FEDEX Economy
5-7 business days
CAN I EXCHANGE MY ITEM?
We do not offer exchanges. If you qualify you can return your order for a refund then place a new order.
WHAT IS MEZ BEAUTY RETURN POLICY?
MeZ Beauty will accept returns on unused products in original packaging for a full refund within 14 days of your purchase. Exclusions apply.
All return postage and fees are responsibility of the customer.
Final Sale items,Sale Items,Holiday Sets etc cannot be returned
WHAT FORMS OF PAYMENT DOES MEZ BEAUTY ACCEPT?
We accept Visa, MasterCard, American Express, Discover and Paypal.
CAN I CHANGE/UPGRADE AN ORDER AFTER IT’S BEEN PLACED?
Once an order is confirmed, it cannot be changed.Contact mezbeauty3@gmail.com and we will be happy to assist you after you have received the order
WHAT IS YOUR POLICY FOR LOST ITEMS?
Mez Beauty is not responsible for lost items
WILL I GET AN ORDER CONFIRMATION?
When your order is placed successfully, an order confirmation will be sent to your email provided.
